Help Center
We're here to help you with any questions
Frequently Asked Questions
How do I track my order?
You can track your order by visiting our Track Order page and entering your order number and email address. You can also track your order from your account dashboard.
What is your return policy?
We offer a 7-day return policy for most items. You can request a return through your account or our Returns page. Items must be unused and in original packaging.
How long does refund take?
Refunds are typically processed within 5-7 business days after we receive and inspect the returned item. The refund will be credited to your original payment method.
How do I change my delivery address?
Once an order is placed, the delivery address cannot be changed. Please contact our customer support immediately if you need to modify your order.
Is COD (Cash on Delivery) available?
Yes, Cash on Delivery is available for most orders. You can select COD as your payment method at checkout. A nominal COD fee may apply.
How do I contact customer support?
You can reach our customer support via email at support@vibhumart.com, or call us at 1800-XXX-XXXX (Mon-Sat, 9AM-6PM). We're also available on chat.